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Asos.com Review - My shopping experience with ASOS UAE

One of the participants had seen repeated questions about the types of products available on the ASOS website and their quality, in addition to the sizing options available. In response, she addressed these questions as follows: 

The sections I shopped from on the ASOS website: 

After a year of exercising, my husband and I achieved our goal of losing weight. With our newfound confidence from achieving this goal, we realized that our old clothes no longer fit. This has encouraged us to visit the ASOS website to refresh our wardrobe. Additionally, I was thrilled to find an active ASOS coupon code November 2024 on AlCoupon website, allowing me to enjoy more savings on my purchases. 

After browsing through the women's and men's clothing sections on Asos.com, I discovered many different item options available in one place. From the women's section, I chose underwear, nightwear, as well as casual summer clothing like T-shirts, jeans, and shirts. In addition to dresses that are suitable for daily use, alongside those reserved for special occasions.

I also explored the women's winter clothing section and found a variety of stylish options. I purchased some lovely tricot blouses known for their high quality and fine weaving, along with coats made from different fabrics, including premium leather. I also couldn't resist picking up some swimwear, sportswear, and accessories like scarves, hats, and shoes to complete my outfits.

As for my husband, he selected clothing that fits his lifestyle. He chose high-quality men's suits that can transition from work to formal events. He also chose from a collection of tops in various lengths, sleeve styles, and fabrics, making sure he's well-prepared for any season. Additionally, he invested in sports attire, socks, footwear, sunglasses, and a variety of accessories to complete his style.

Using Asos size guide for clothing and shoes

While browsing through ASOS UAE, I searched for the available sizing options to select the right fit, for both myself and my husband after we have lost weight. I discovered a range of clothing sizes, beginning from XS to 4XL, which were also available in European sizes; spanning from 32 to 48.   

Regarding footwear, my husband was able to find size 44; which fits him perfectly, and I found sandals in size 36, which complemented the evening dress I purchased. It's worth noting that the ASOS website supplies a wide range of shoe sizes, from 36 up to 44, and offered at competitive prices. Moreover, by applying the ASOS promo code UAE, I was able to enjoy more savings on my purchases. 

I want to highlight that my experience with ASOS was truly unique. Specifically, when it came to clothing sizes, the ASOS website offered clear instructions for the items I selected. This was very helpful when I found one of the upper pieces to be too large. By following the provided steps, I was able to address this issue instantly: 

1. Click on the size’s “guide link” at the top of the size box.

2. After reading all the standard sets regarding chest width and sleeve length, it became obvious that the site, sometimes, provides guidelines for all pieces, including skirts, belts, and more; based on waist width, leg length, and other relevant criteria.  

3. When I clicked on "Fit your assistant size" above the size box, a screen appeared to provide detailed information about my weight, height, age, clothing style, and size.

4. The site swiftly provided me with the size that it recommended; based on the information I entered, and it was the same fit when I received it. My husband also used the same method to determine the size of his chosen sports shoes. He simply filled in the shoe type (athletic, climbing, or classic) along with the width of his foot, and the site successfully provided the ideal size for him as well. ​

ASOS Customer Reviews

Throughout the initiative, we received many questions about your experiences with ASOS UAE. Many male and female shoppers were keen on sharing their insights to address your questions. Below, you'll find information explaining many personal experiences:

ASOS Feedback - Here's my experience with placing an order on Asos.com:

I've had my fair share of frustrating experiences with online shopping sites. From exiting the order page right after completing it due to technical glitches, to struggling to apply an ASOS discount code despite multiple attempts. Some sites also had very difficult methods and needed a long time to complete the order.

When it comes to my experience ordering from ASOS UAE, it was different. I highly recommend it to you as the process was incredibly user-friendly and straightforward. Let me provide you with detailed steps explaining how to purchase from this amazing website:

1. Go to the ASOS home page.

2. Go to the top right of the page and choose the language and country you wish to purchase from, as shown in the image below.

3. If you are a regular customer of the store, log into the website by clicking on the “Sign In” button. Logging in with your Google, Facebook, or Apple accounts is another available option, or create your account by clicking on “Join” in case this is your first experience. Afterward, go to the website and fill out your information. 

4. Now, you can begin shopping by choosing the men's or women’s section, then pick the category you want to buy from. You can also view the section for discounts provided by the website. 

5. Choose the item you would like to purchase and make sure to read the description shown aside.  Then, select your size and the number of pieces; which is based on the recommendation the site provided you with when you clicked on “Fit your assistant size”. Finally, add your product to the cart by clicking on the “Add to Bag” button, as shown in the image below. 

6. Click on the shopping cart at the top right of the page, which contains all the products you chose. Always make sure to check the list before proceeding to the next step.

7. Discover a range of shipping methods available from ASOS Shipping Company. Take a closer look at the shipping costs associated with each method, which may include free shipping or express shipping. Remember that shipping costs can vary between countries, and additional customs charges may apply when receiving your order. Refer to the image below for more information. 

8. Pick the delivery method that you prefer and that suits your budget, to know the answer to “how long does it take for ASOS to deliver to UAE” question. 

9. Click on the “Checkout” button that appears on the right of the screen to finish the order, as shown in the image below. 

10. On the payment page, add the ASOS discount code 2024 in the specified place, then click on “Student Promo Code or Vouchers”, and enter the code in the box “Promo/Student Code.” Finally, click on the “Apply Code” button. 

I'd like to share a memorable experience I had with the ASOS website. When I visited the AlCoupon website first, the site offered an ASOS voucher, which allowed me to save money on my order. You, too, can take advantage of this discount by browsing ASOS discount code 2024 on AlCoupon.

Also, I would like to point out that I live in UAE, which allows me to use ASOS Premier, which, in return, grants me standard and fast delivery throughout the year if my order value exceeds 147 Dirham. It took up to an hour to activate my account, after I received an email. (For UAE and Saudi Arabia only)  

11. You can choose the payment method you want, as ASOS offers you a range of secure payment methods; allowing you to shop with comfort and reassurance. 

ASOS Delivery Review - How long does ASOS take to deliver to UAE?

The ASOS website provides estimated delivery times determined by the sales department which is based on the agreement between them and the delivery company. Throughout my experience with ASOS, I have seen a remarkable level of commitment from the delivery company in UAE, who ensured the delivery of my order within a few working days and hours; excluding official holidays. 

I knew about the expected delivery time of my order from ASOS by taking the following steps: 

1. Enter the website and log in to your account.

2. Click on the “My Orders” option that appears in the drop-down menu.

3. Check the expected delivery date of your order.

4. By checking your email, you'll discover that the website has provided you with an estimated delivery date. Use this information to calculate the duration it takes for ASOS to deliver to Abu Dhabi, Dubai,Sharjah, Al Ain, Ras al Khaimah...etc.

5. You can track your order by clicking on “Track Parcel”.

I would like to highlight an important matter that you should consider. While shopping on ASOS, my order was delayed by two days; exceeding the estimated delivery time provided by the website. Upon reaching out to the customer service department, I was informed that they had a high volume of orders from various countries which resulted in the delay of my order. On the contrary, my friend received her order two days earlier than expected. 

Please be aware that the customer service team informed me that I have the option to specify my desired delivery time within a 10-day window, from Tuesday through Friday, excluding official holidays. However, kindly note that there might be an additional cost associated with this arrangement.

ASOS Customer Service Review - My experience with ASOS following a product return

Many shoppers have shared their questions regarding the return policy for items purchased from the ASOS website. In response, a fellow shopper shared their personal experience by mentioning his story in the following lines:

I recently went through frustrating experiences when returning items from online shopping sites. However, my first encounter with the ASOS website was truly remarkable. I needed to return an item, and I must say, their service was exceptional. Not only has it impressed me but also encouraged me to share this wonderful experience with you. 

While shopping from ASOS, I reviewed its return policies and found the following:

• I can return unwanted items within 45 days of receiving it. If I return the item within 28 days of receiving it, the site will issue a direct refund, which typically takes around 10 business days to appear in my account. 

• I can receive a gift voucher equal to the price of the item if I return it between 29 and 45 days of receipt.

• To create a return request, visit the returns page, then select the suitable return method from the available option. Once done, the shipping company will reach out to arrange a convenient date for item retrieval. 

• I must check my email to see if I received my return label, return coupon, and tracking number.

• After downloading the return note specific to my country, I fill it out. In case there isn't a specific one available, I will use the "Rest of the World" note instead.

• To ensure easy return processing of multiple items from different packages, it is crucial to attach each return label to its respective package. Failure to do so will result in the shipping company being unable to accept any additional packages without separate labels.

• If I am using Aramex, I won't have to worry about printing the returns label. Since I live in  UAE, Aramex provides a special code (QR Code) that allows their team to print the label at the scheduled delivery location and complete the process. (Only applicable for UAE and Saudi Arabia)

• When returning the item, it must be in its original condition, including all stickers and accessories. It's important to note that if the item doesn't meet the ASOS website policies or isn't suitable, they have the right to refuse a refund. Additionally, I may be responsible for covering the delivery costs if I choose to have it redelivered.

• I cannot return items that I no longer need once the return period has expired. In such cases, if I proceed with a return, the website may need to send them back to my default delivery address, in which I will be responsible for covering the new delivery fees. 

• I can track the status of my order through the link emailed to me, and if I return more than one item from the same order, I must give them up to 24 hours to finish processing all items.

Regarding the items that cannot be returned, here is the information I found on the website:

• Care products cannot be returned if they have been opened, used, or if the protective seal is not intact.

• Underwear and swimwear if the hygiene seal is not intact, or any labels are torn.

• Jewelry if not in the original condition with its tags.

• Face coverings in case their attached tags or labels have been tampered with.

• Shoes cannot be returned if taken out of their original box. ​